Registered Manager

This is a role where you’ll manage a team of care workers and/or a care service, to ensure your organisation provides high-quality care. They are responsible for ensuring that the service meets all legal and regulatory requirements, and that it provides quality care for their care recipients.

As a registered manager, you’ll be responsible for the level of care your organisation and employees provide a high-level of care. With on-the-job training and support, you’ll have lots of opportunities to progress, giving you a lifelong career.

Day-to-day activities

It completely depends on where you work and what level you’re working at, but your day-to-day might include:

  • Overseeing the running of a care service.
  • Managing staff so they can perform their roles safely and to the best of their ability.
  • Managing budgets and contracts.
  • Making strategic decisions about the future and growth of your care service.
  • Leading on specific projects or clinical areas, for example setting up a new care service.

Requirements for the role

Skills

What you’ll need:

  • Strong leadership skills and the ability to motivate others.
  • Good English, numeracy and digital skills.
  • The ability to think strategically.
  • Good project management and organisational skills.
  • Experience working in a social care or health role.
  • The registered manager has to be registered with the Care Quality Commission (CQC) in order to work in this role, and they must have relevant qualifications, experience and training to do the job properly. 
  • An enhanced DBS (Disclosure and Barring Service) check would be required.

If you’ve started out in an entry-level care role, you can work your way up through the more senior and leadership roles, picking up lots of the skills and experience you need to apply for a manager position.

Qualifications

You will also need:

  • The core qualification for social care managers is the Level 5 Diploma in Leadership and Management for Adult Care. You can only do this qualification when you’re working in a management role.

Remember, this is a management role, so while you won’t be providing direct care, you’ll be supporting a team who are.

Training & Progression

Additionally:

Being a registered care manager isn’t just a job, it’s a chance to turn your care role into a lifelong career. Usually, to get a role at this level, you’ll already have some experience of working in care but sometimes it’s possible to transfer in from a different sector depending what skills you have.

If you’ve not done so already, we would recommend new care managers undertake the ‘Lead to succeed’ learning programme, Manager Induction Standards and Level 5 Diploma in Leadership and Management for Adult Care. Allow up to 18-months for the completion of all three processes.


You go home and know you helped someone

“I’ve always wanted to help people as much as I can, but I never thought I could do it as a job. Being able to make people smile and happy for a job is amazing, it doesn’t feel real it’s out of this world. It’s an amazing thing to be able to do and I’m so pleased I kept an open mind and came into it.”

Billinda Ransome